Customer Service Representative

Our client, a leading manufacturer in the window and door industry, is seeking a proactive and detail-oriented Customer Service Representative. In this role, you will be the key liaison between the company and its customers, ensuring exceptional service and smooth communication.

What We Offer

– Competitive salary and benefits

– A collaborative and supportive work culture

– Opportunities for growth and development

– A stable, innovative environment in the building materials industry

Responsibilities:

– Answer incoming customer calls and emails promptly and professionally

– Assist customers with product inquiries, order placement, and issue resolution

– Utilize phone etiquette to ensure positive customer interactions

– Perform data entry to update customer information accurately

– Provide information on upgrades and options

– Communicate effectively with customers to ensure their needs are...