Job Description
Job Responsibilities:
Assist sellers through voice and non-voice support channels.
Handle inquiries related to seller accounts, orders, payments, and platform concerns.
Provide accurate information and timely resolutions.
Document customer interactions and maintain account records.
Ensure excellent customer service while meeting quality and productivity metrics.
Qualifications:
College Graduate, Associate Graduate, or 2-Year Vocational Graduate (with Diploma).
Must have at least 3–6 months of Customer-Facing Experience (CFE) or 1 year of international voice BPO experience.
Good English communication skills.
Willing to work onsite and on a shifting schedule.
Can start as soon as possible.
Class Start Dates:
July 20
What We Offer:
Competitive salary package
Paid training
HMO and government benefits
Performance incentives
...
Assist sellers through voice and non-voice support channels.
Handle inquiries related to seller accounts, orders, payments, and platform concerns.
Provide accurate information and timely resolutions.
Document customer interactions and maintain account records.
Ensure excellent customer service while meeting quality and productivity metrics.
Qualifications:
College Graduate, Associate Graduate, or 2-Year Vocational Graduate (with Diploma).
Must have at least 3–6 months of Customer-Facing Experience (CFE) or 1 year of international voice BPO experience.
Good English communication skills.
Willing to work onsite and on a shifting schedule.
Can start as soon as possible.
Class Start Dates:
July 20
What We Offer:
Competitive salary package
Paid training
HMO and government benefits
Performance incentives
...
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