Customer Service Representative

IMZ Hiring

Job Summary

We are looking for an enthusiastic Tele caller to contact potential and existing customers, explain our products/services, and generate leads or sales while maintaining excellent customer relationships.

Key Responsibilities

• Make outbound and/or handle inbound calls to Dealers
• Explain products/services clearly and professionally
• Maintain accurate call records and Dealers details
• Follow call scripts and company guidelines
• Handle customer queries and resolve basic issues
• Follow up with interested Dealers.
• Managing data in proper manner

Requirements

• Minimum qualification: Graduated
• Good communication skills.
• Basic computer knowledge (CRM, MS Excel)
• Ability to persuade and handle objections politely

Skills Required

• Strong verbal communication
• Active list...