Customer Service Representative

About the Role

As a Customer Relations Specialist, you'll be the first point of contact for our customers at our branch,

playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a

customer advocate, addressing concerns, educating customers on our services, and ensuring they have

a positive experience. This role requires a self-starter who can work autonomously, manage their time

effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking,

and maintain a high level of professionalism in all interactions. Excellent communication skills, both

written and verbal, are essential. This is an in-office position.

Responsibilities

Answer incoming calls with enthusiasm and professionalism.

Schedule and reschedule service appointments, ensuring efficient routing and technician availability.

Process customer payments a...