Job Description
About the Role
Their streamlined process pays utility bills prioritized by First Due, First Through standard. With the Pre-Payment Processing option, Conservice Capturis receives & processes invoices and forwards the payment file to the organization for payment, managing any missing bill issues. A CSA in this role is responsible for processing data with high accuracy and pace in a specified format while adhering to the prescribed client / business SLA and quality standard defined by the client / business.
Responsibilities
This role also includes to assist client / vendors / consumer / end customers with finding anomalies, client website know how, handling email account / client or business queries, First Time Resolution (FTR) via phone and/or email (any), along with updating system of records per the data request / client instruction.
Follow client roster / client schedule to ensure all possible support delivery.
Associates are subject to rotational shift, rotational wee...
Their streamlined process pays utility bills prioritized by First Due, First Through standard. With the Pre-Payment Processing option, Conservice Capturis receives & processes invoices and forwards the payment file to the organization for payment, managing any missing bill issues. A CSA in this role is responsible for processing data with high accuracy and pace in a specified format while adhering to the prescribed client / business SLA and quality standard defined by the client / business.
Responsibilities
This role also includes to assist client / vendors / consumer / end customers with finding anomalies, client website know how, handling email account / client or business queries, First Time Resolution (FTR) via phone and/or email (any), along with updating system of records per the data request / client instruction.
Follow client roster / client schedule to ensure all possible support delivery.
Associates are subject to rotational shift, rotational wee...
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