Customer Service Representative

Overview

Trivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products — combining real social interactions, predictive gameplay, and casino entertainment in one unified experience.

What You’ll Do

• Respond promptly to customer inquiries via email and live chat
• Provide accurate information about our products and services
• Assist customers with troubleshooting and resolve issues effectively
• Document customer interactions and maintain detailed records in our system
• Collaborate with the team to improve service and customer satisfaction
• Follow company procedures while delivering high-quality support

What You Bring

• Experience in customer service, call center, or office environments (preferred)
• A client-first mindset ...