Customer Service Representative

Overview

A global manufacturing company is seeking a Customer Service Representative to manage customer accounts, ensure on-time communication, and support order fulfillment processes. This role will be key in building strong client relationships, ensuring customer satisfaction, and coordinating with internal teams to meet business objectives.

Qualifications

• Bachelor’s Degree in Business Administration, International Business, or related field (preferred).
• 2+ years of experience in customer service, account management, or order management (manufacturing or automotive industry preferred).
• Strong communication and interpersonal skills.
• Proficiency in MS Office and ERP systems (SAP or similar).
• Ability to handle customer inquiries, complaints, and escalations effectively.
• Organizational and problem-solving skills with attention to detail.
• Bilingual (Spanish & English) required for cust...