Job Description

Customer Support Executive – Job Description

Job Title: Customer Support Executive- Non Voice(Email/Chat Process)

Mohali

Work Mode: (On site

Shift: (Day/ Night/ Rotational)


Role Overview

The Customer Support Executive is responsible for handling customer queries, resolving issues, and providing a good service experience through emails, chat,. The role requires strong communication skills, problem‑solving ability, and customer‑centric thinking.

Key Responsibilities

  • Handle inbound and outbound customer messages/Emails to address queries and concerns.
  • Provide accurate information regarding products, services, and policies.
  • Resolve customer complaints efficiently and professionally.


Required Skills & Qualifications

  • Good verbal ...

Ready to Apply?

Take the next step in your AI career. Submit your application to TP today.

Submit Application