Job Description

At Zoco Home , we are looking for a proactive and customer-focused Customer Service Representative to join our team on-site in Mijas . You will be the voice of our brand, supporting our customers across phone, email and social channels, ensuring a smooth and positive experience throughout their journey.


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Key Responsibilities

  • Provide customer support via phone, email and social channels
  • Manage order inquiries, after-sales cases and returns
  • Ensure clear communication and timely follow-ups
  • Maintain a high level of customer satisfaction
  • Collaborate with logistics, warehouse and showroom teams
  • Keep customer records organized and updated in our systems
  • Identify recurring issues and propose process...

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