Job Description

Customer Service Representative (Remote | EST Hours Required)

We’re a fast‑growing company in the commercial kitchen equipment space, and we’re looking for a customer-obsessed, tech‑savvy Customer Service Representative to join our fully remote team.


If you love solving problems, communicating clearly, and being part of a high‑energy team — this is for you.


What You’ll Do

  • Deliver outstanding customer support via phone, email, and chat
  • Resolve inquiries quickly and professionally
  • Escalate complex issues when needed
  • Keep accurate records of customer interactions
  • Collaborate to improve processes and customer experience
  • Support onboarding/training of new team members
  • Stay up to date on products and company policies


What We’re Looking For

  • 3-4 years of customer service experience
  • Bachelor’s ...

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