Customer Service Representative

Description We are looking for a Customer Service Representative to join a manufacturing team in Medina, Ohio in a contract role with the potential to become permanent. This position supports customers, sales partners, and internal teams by coordinating orders, resolving inquiries, and keeping account information current across multiple product lines. The ideal candidate brings strong communication, organization, and follow-through, along with the ability to manage details accurately in a fast-paced, in-person environment.

Responsibilities:
• Coordinate customer orders from initial request through post-order follow-up, ensuring each step is completed accurately and on schedule.
• Work closely with sales, intake, and quoting teams to gather needed details, answer questions, and support active projects across product categories.
• Participate in project kickoff discussions and help maintain alignment between customer expectations, sales activity, and operational require...