Customer Service Representative

Are you looking to join a dynamic team committed to delivering quality healthcare solutions? We are currently seeking a dedicated and highly motivated Customer Service Representative to assist our valued customers and help drive continued growth and success for our organization.

Key Responsibilities:

• Assist customers via phone, webchat, and email.
• Address and resolve general inquiries, troubleshoot technical difficulties or account issues, and provide guidance concerning order statuses or shipping times
• Offer suggestions intended to heighten overall client satisfaction levels by actively participating in surveys and focus group discussions designed to generate feedback utilized when updating customer files or optimizing online content displayed across several digital channels

Preferred Qualifications:

• Prior background in customer care or similar positions preferred although recent graduates encouraged to apply
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