Customer Service Representative

Description

ProAmpac is seeking a Client Account Specialist who is detail-oriented, ambitious, curious, a self-starter, a critical-thinker and possesses great written and verbal communication skills.

Job Overview

In this role you will be assisting multiple production sites and will need to be responsive with good time management.

You will manage sales‑related administrative tasks, including manual data entry, customer forecasting, documentation, and reporting to support efficient operations. You will oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays, and perform other duties. (This is not a call center position.)

Essential Duties and Tasks

• Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, and assisting customers in making informed decisions.
• Receive and manage custom...