Job Description
ABOUT THE ROLE
As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. This position supports customers within our windows and doors division.
This position is a hybrid role, Monday through Friday, 8am-4:30pm. Position will require 3 days in office at our local site. Onsite days are flexible, with manager approval.
WHAT YOU’LL DO
Customer Support: Serve direct customers and consumers by providing product and service assistance and resolving issues to ensure a high-quality customer experience. Take personal responsibility for each interaction, regardless of brand, to ensure customer needs are met from initial order receipt through delivery, invoicing, and warranty. Complete all assi...
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