Job Description
We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquiries, and maintain a safe and welcoming station environment.
Customer Service Benefits
* Strong pension schemes
* Excellent job stability
* Career progression opportunities
* Industry-recognised training
* Inclusive and diverse workplace culture
* Free or discounted travel across eligible rail routes (role dependent)
Full training will be provided to prepare you for this role.
Customer Service Pay:
Salaries starting from £24,78.
Customer Service Role:
* Support passengers by assisting with journey planning, ticketing, and railcards, delivering updates on train times and service disruptions, and handling enquiries or complaints professionally.
* Manages ticket sales, refunds, and compensation claims, offers assistance to passengers requiring extra support, and ensures accessibility an...
Customer Service Benefits
* Strong pension schemes
* Excellent job stability
* Career progression opportunities
* Industry-recognised training
* Inclusive and diverse workplace culture
* Free or discounted travel across eligible rail routes (role dependent)
Full training will be provided to prepare you for this role.
Customer Service Pay:
Salaries starting from £24,78.
Customer Service Role:
* Support passengers by assisting with journey planning, ticketing, and railcards, delivering updates on train times and service disruptions, and handling enquiries or complaints professionally.
* Manages ticket sales, refunds, and compensation claims, offers assistance to passengers requiring extra support, and ensures accessibility an...
Ready to Apply?
Take the next step in your AI career. Submit your application to Back TO Work today.
Submit Application