Customer Service Representative

Family Pet Hospital & 24-Hour Pet Emergency Centre is looking for a full-time Customer Service Representative to join our team! As a Veterinary Medical Representative, you are the face and voice of our hospital. Whether you’re greeting clients at the front desk or answering the phone, you play a vital role in creating a welcoming, compassionate experience for every pet and their family. First impressions matter, and our reception team is an essential part of providing exceptional patient and client care. We’re looking for a friendly, motivated individual who has a positive attitude, enjoys working in a fast-paced environment, and is passionate about strengthening the human-animal bond through outstanding customer service.

Responsibilities

• Greeting and welcoming clients and their pets
• Answering calls on our multi-line phone system and scheduling appointments
• Collecting and updating patient information in our computer system
• Pro...