Job Description
Please read the job description carefully before applying to ensure your qualifications and availability align with the role.
Location: Model Town Link Road, Lahore
Shift Timing: 12:00/1:00 PM onwards (9-hour shift)
Type: Full-time | On-site
About the Role:
PlanLab Solutions is seeking a highly motivated, customer-focused, and fluent English speaker to join our dynamic support team as a Customer Service Representative.
In this role, you will be responsible for delivering exceptional customer experiences across email, live chat, and phone channels while assisting international clients with professionalism and empathy.
This is not a sales or commission-based position — we focus on providing quality customer support and building long-term relationships.
Key Responsibilities
Manage and respond to customer inquiries via email, live chat, and phone in a timely and professional manner.
Resolve customer issues and complaints by identifying root causes, providing ...
Location: Model Town Link Road, Lahore
Shift Timing: 12:00/1:00 PM onwards (9-hour shift)
Type: Full-time | On-site
About the Role:
PlanLab Solutions is seeking a highly motivated, customer-focused, and fluent English speaker to join our dynamic support team as a Customer Service Representative.
In this role, you will be responsible for delivering exceptional customer experiences across email, live chat, and phone channels while assisting international clients with professionalism and empathy.
This is not a sales or commission-based position — we focus on providing quality customer support and building long-term relationships.
Key Responsibilities
Manage and respond to customer inquiries via email, live chat, and phone in a timely and professional manner.
Resolve customer issues and complaints by identifying root causes, providing ...
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