Customer Service Representative

Please read this Job Carefully before applying

Location: Lahore (On-site)
Employment Type: Full-time

Open Positions:

• 4 – Afternoon Shift (9 hours)
• 4 – Night Shift (9 hours)

About the Role:

PlanLab Solutions is seeking a proactive and customer-oriented Customer Service Representative to join our growing team. The ideal candidate will have at least 1 year of experience in customer service or support and possess strong communication and problem-solving abilities.

In this role, you will be the first point of contact for our international clients, providing support via email, live chat, and phone calls. You'll ensure that every customer interaction is handled with professionalism, empathy, and efficiency.

Key Responsibilities:

• Respond to customer inquiries through email, chat, and phone with professionalism and accuracy.
• Identify and resolve customer issues by analyzing the situation, providing ...