Customer Service Representative

Company Description

TriFit is a futuristic fitness brand built on a Hi-Tech & Smart fitness concept combined with a personalized approach. Our mission is to promote physical and emotional well-being through world-class fitness experiences at our fitness centers and virtual fitness app. TriFit represents our core principles of Tribe, fostering a sense of belonging; Results, emphasizing achieving fitness goals; and Innovation, continuously evolving through technology. We are committed to helping members unleash their potential while embracing a healthy lifestyle.

Role Description

This is a full-time on-site role based in Karāchi for a Customer Service Representative at TriFit. The role involves addressing customer inquiries, resolving issues promptly, and providing support to ensure an exceptional customer experience. Daily tasks include managing customer communications, assisting with membership sign-ups, maintaining accurate records, and providing information on...