Customer Service Representative

Our client Prime Human Resource Services (Pvt) Ltd is looking for a Customer Service Representative in Karachi.

Job Title: Customer Service Representative

Job Summary: Responsible for handling inbound and outbound customer calls, providing information on banking products and services, resolving queries, and ensuring excellent customer service.

Key Responsibilities
Handle customer calls professionally and efficiently.

Provide accurate information on bank products, services, and procedures.

Resolve customer complaints and escalate issues when required.

Maintain proper call records and customer data.

Requirements
Minimum Bachelor's degree preferred.

Good communication and interpersonal skills.

Prior call center or banking experience is a plus.

Ability to work in shifts.

Industry: Banking

Salary: 42,000 PKR

Benefits: Allowances, Medical, Gratuity & Leave

Timing: Rotational Shifts (Mor...