Customer Service Representative

Now Hiring: Customer Service Representative

UK-Based | Rotational Shifts (UK Timings)

Are you a confident communicator with a passion for great customer service? Join our fast-growing food order taking company and help customers enjoy a smooth and hassle-free ordering experience

About Us

We are a UK-based food order support company assisting restaurants and takeaway businesses by handling customer calls and processing food orders efficiently and accurately.

Your Role

As a Customer Service Representative, you will:

• Answer inbound calls from customers placing food orders
• Accurately enter orders into the system
• Handle customer queries regarding menu items, pricing, and delivery times
• Resolve complaints professionally and politely
• Coordinate with partner restaurants when required

Working Hours

• Rotational shifts based on UK time zone (GMT/BST)
• Evening and weekend a...