Job Description
Description
We are looking for a Customer Service Representative to join a motor freight forwarding organization. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-moving service environment and enjoys supporting client accounts with professionalism, accuracy, and urgency. In this role, you will serve as a key point of contact for customers, partnering with internal teams to coordinate shipment updates, scheduling needs, and account-related inquiries.
Responsibilities:
• Develop and maintain positive client relationships by delivering timely, courteous, and solutions-focused support across customer interactions.
• Work closely with operations and other internal partners to coordinate reporting needs, shipment schedules, and freight status communication.
• Respond to inbound inquiries and customer requests, providing proactive updates on delivery timelines, shipment activity, and s...
We are looking for a Customer Service Representative to join a motor freight forwarding organization. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-moving service environment and enjoys supporting client accounts with professionalism, accuracy, and urgency. In this role, you will serve as a key point of contact for customers, partnering with internal teams to coordinate shipment updates, scheduling needs, and account-related inquiries.
Responsibilities:
• Develop and maintain positive client relationships by delivering timely, courteous, and solutions-focused support across customer interactions.
• Work closely with operations and other internal partners to coordinate reporting needs, shipment schedules, and freight status communication.
• Respond to inbound inquiries and customer requests, providing proactive updates on delivery timelines, shipment activity, and s...
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