Job Description

NS Bedford - 217001

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.







Job Description:







The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.





Key Job Responsibilities





+ Ensure consistent execution of WOW (Wow Operating Way) plan.



+ Provide friendly customer service over the phone, in person and over email



+ Schedule appointments for vehicle repair using our repair management system



+ Ensure timely processing of ins...

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