Customer Service Representative

VR Print is an established and growing label printing company based in Riverhorse Valley Business Estate, Durban. We specialise in high-quality self-adhesive labels, Peel & Read labels, booklet labels, and speciality label solutions for a wide range of industries.

We are currently looking for an experienced Customer Service Representative (CSR) to join our team. This role is ideal for someone with a strong background in labels or packaging who enjoys working closely with customers and internal teams to deliver accurate, efficient, and professional service.

Key Responsibilities

• Act as the primary point of contact for customers regarding label and packaging requirements
• Manage customer enquiries, orders, and follow-ups from brief through to production
• Liaise closely with internal departments (production, prepress, planning) to ensure accuracy and timelines
• Maintain strong customer relationships through clear communication and attent...