Job Description
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.
Perks & Benefits
Annual performance-based increases
Paid time off
Health and dental insurance or a monthly health stipend
Holiday bonuses
Permanent work-from-home setup
Opportunities for career advancement as we continue to grow
Responsibilities
Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
Assist Customers: Support customers with orders, shipping, product details, and returns.
Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
Proficiency in English (both written and verbal)
At least 1 year of online/remote customer service experience
Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an a...
Perks & Benefits
Annual performance-based increases
Paid time off
Health and dental insurance or a monthly health stipend
Holiday bonuses
Permanent work-from-home setup
Opportunities for career advancement as we continue to grow
Responsibilities
Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
Assist Customers: Support customers with orders, shipping, product details, and returns.
Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
Proficiency in English (both written and verbal)
At least 1 year of online/remote customer service experience
Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an a...
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