Job Description
What you'll do
Part of the Canadian Tire family is Sports Experts. Your Sports Experts! Built on more than 50 years tradition on customer focus, Sports Experts is headquartered in Laval, Quebec. Sports Experts is proud to promote a wide selection of sports equipment, clothing and footwear of renowned and exclusive brands. We are the destination to Stay fit. Live well.
The customer service representative role is to service all Sports Experts customers in a timely professional manner as well as offer support to store employees to resolve in store post sale issues.
+ Respond to customer’s emails regarding questions about returns, product issues, delivery issues, etc.
+ Answer customer calls requesting information or support on a post sale issue
+ Respond to calls and emails from store staff regarding returns received and in-store issues that may occur
+ Process refunds for articles sent back from customers
...
Part of the Canadian Tire family is Sports Experts. Your Sports Experts! Built on more than 50 years tradition on customer focus, Sports Experts is headquartered in Laval, Quebec. Sports Experts is proud to promote a wide selection of sports equipment, clothing and footwear of renowned and exclusive brands. We are the destination to Stay fit. Live well.
The customer service representative role is to service all Sports Experts customers in a timely professional manner as well as offer support to store employees to resolve in store post sale issues.
+ Respond to customer’s emails regarding questions about returns, product issues, delivery issues, etc.
+ Answer customer calls requesting information or support on a post sale issue
+ Respond to calls and emails from store staff regarding returns received and in-store issues that may occur
+ Process refunds for articles sent back from customers
...
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