Customer Service Representative

Our client is looking for a Customer Service Representative to join their team and provide exceptional customer service to their clients. This company specializes in the innovation, production and distribution of custom printed labels and stickers in various shapes/sizes and quantities (up to a million labels). With 7 printing presses on-site in their Production Area, this company is always busy and is a fast-paced work environment.

As part of a 4-person team in the office at this company you will primarily be responsible for Customer Care – which involves taking orders for labels/stickers over the phone or via email from existing and new customers.

In addition to taking orders, you will also make outbound follow-up calls that arise during the ordering process; faxing/emailing proofs (all new customers will require a proof for them to approve)...