Customer Service Representative

Role Objective

The Teller is responsible for the processing of all cash transactions. He/Sha is also responsible for processing other cash operations / services and ensures that they are delivered in efficient and secured manner as per the Bank's policies and procedures.

Detailed Roles and Responsibilities:

• Makes payment and receipt of cash that includes signature verification and posting of cheques / vouchers in respective accounts.
• Maintains and tally daily teller proof by the end of day / daily balancing of cash position.
• For payments beyond teller limits, take the approval of the Supervisor, Head of Operations or Country Manager — India.
• Recon of NFS and VISA (Debit Card) transactions.
• Reporting of data to RBI, VISA and other statutory bodies.
• Recon of Debit card GL transactions and submitting to Finance Dept
• Prepares and issues demand drafts to customers and s...