Job Description

Quality and Service is what is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice and following up on customer's satisfaction, there are many areas where excellent customer support is required and this is where the company needs you! Join our client's team in Berlin and you will have the opportunity to make a difference!


Your responsibilities and impact as a Customer Service Representative will be:

  • Supporting clients’ activities by offering world-class service to customers via phone, email and chat

  • Answering incoming queries from customers

  • Identifying issues and provide solutions

  • Ensuring high level of customer satisfaction

  • Recording data in the CRM system

  • Providing ad-hoc support

  • Being a team player and participate in the success of the team and project


    • Skills, qualification...

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