Customer Service Representative - HR Business Solutions

Our client HR Business Solutions is hiring a Customer Service Representative in Lahore.

Job Summary

We are looking for a Customer Service Representative to support our client's GCC (Export) operations. The ideal candidate will be responsible for handling customer inquiries, processing export orders, coordinating with internal teams, and ensuring timely communication with GCC clients.

Key Responsibilities

• Respond to customer inquiries via email, phone, and other communication channels.
• Process and track export orders for GCC customers.
• Coordinate with sales, logistics, and operations teams to ensure timely order fulfillment.
• Maintain accurate customer records and documentation.
• Resolve customer complaints and provide appropriate solutions.
• Follow up with customers regarding order status and deliveries.
• Prepare reports and maintain customer service records.
• En...