Job Description

Overview

The Auto CSR position requires a dynamic and detail-oriented individual responsible for communicating with consumers and dealer-clients of Auto Credit Express and CarsDirect.

Responsibilities

  • Document and update customer information in proprietary CRM systems
  • Field general inquiries and provide outstanding client solutions
  • Interact and dialogue with consumers and dealer-clients via telephone and email
  • Verify accuracy of customer applications and personal information
  • Set and calendar appointments to ensure maximum sales opportunities for dealer-clients

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