Customer Service Representative

The Customer Service Representative – VMI will serve as the primary point of contact for customers enrolled in our Vendor Managed Inventory program. This role is responsible for managing customer relationships, coordinating inventory replenishment, resolving service inquiries, and ensuring seamless communication between customers, sales, warehouse, and logistics teams. The ideal candidate is organized, proactive, and passionate about delivering exceptional customer experiences. This is a new position. The salary for this position is 55k CAD. This position also offers quarterly commission.

Responsibilities

• Customer Relationship Management
  li>Serve as the primary contact for VMI customers, building strong relationships and ensuring high levels of customer satisfaction
• Proactively communicate with customers regarding inventory levels, replenishment schedules, order confirmations, and delivery updates
• Respond promptly t...