Job Description

Job Category: Work From Office Job Type: Full Time Job Location: Gurugram

Job Location: GGN WFO

General Description

Interacting with customers and their information regularly, promptly responding to all inquiries courteously and efficiently, providing information about product features, and assisting customers when they are faced with problems or need information to ensure customer information is updated accurately.

Key responsibilities & Accountabilities

Job Description (Mandate)

  • Help customers with complaints and questions; provide customers with information about products and services.
  • Ensure the delivery of BGO and client metrics and meet expectations regularly.
  • Ensure customer satisfaction and provide professional customer support.
  • Update customer files with appropriate information, ensuring that information placed in custom...

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