Job Description

Position: Customer Service Representative

Work model: Remote

Location: Greece

Employment type: Full-time


What You Will Be Doing:
  • Handling incoming phone calls, messages, and emails from customers.

  • Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.

  • Troubleshooting technical issues and offering solutions to customer inquiries.

  • Processing warranty claims, repairs, and replacements.

  • Offering product recommendations based on customer needs and preferences.

  • Maintaining high customer satisfaction through professional and courteous communication.


Job Requirements:
  • Excellent writing and verbal communication skills in French and English.

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