Job Description
Job Description
The role of the Customer Care Representative is to provide product information and product support to new and existing customers. This position works closely with several departments (i.e., sales, accounting, production, and shipping) to ensure orders ship on time and complete. It coordinates and acts as liaison between customer and internal departments ensuring customer’s needs are met completely.
Qualifications
Experience
- 3 years of Customer Service Experience or related area.
Skills / Abilities
- Possesses an understanding of customer service satisfaction
- Exceptional Communication skills (verbal/written)
- Excellent problem-solving ability
- Keen eye for detail
- Strong organizational skills
- Conduct on-line research
- Microsoft suite (Outlook, Excel, Word)
- Perform basic math and algebra
- Bilingual (Spanish, English Required)
Ready to Apply?
Take the next step in your AI career. Submit your application to Peerless-AV today.
Submit Application