Job Description

JOB DESCRIPTION

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. 

Ecolab is seeking a Senior Customer Service Agent I to join our team in Hungary. As a Senior Customer Service Agent I, you’ll support specialized and distributor accounts, using your experience and judgment to resolve more complex customer issues. You’ll be a trusted partner to our customers and field associates, handling a steady volume of inbound calls while maintaining accurate records and ensuring every interaction reflects Ecolab’s commitment to service excellence.

How You’ll Make an Impact: 

  • Receive and respond to orders and input into CRM daily

  • Provide support to specialised and distributor accounts with a focus on accuracy and professionalism

  • Use sound judgment to resolve customer issues within established policies

  • Maintain and update custo...

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