Customer Service Representative – French Speaker

Location: Braga, Portugal

Work Model: On-site
Contract Type: Permanent Contract (3-month trial period)
Start Date: 9 April 2026

About the Role
We are looking for a French-speaking Customer Service Representative to join a leading European consumer credit platform in Braga. In this role, you will be the first point of contact for French-speaking customers, providing professional, empathetic, and solution-oriented support. You will assist customers with credit-related inquiries, financing solutions, and account management while building long-term relationships through high-quality service.

Key Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Assist customers with inquiries related to existing credit, financing requests, and general account questions.
• Analyze customer needs and provide clear, personalized solutions...