Job Description
Are you a German speaker with great communication skills? Join Salt’s Customer Service team in Athens and support one of Switzerland’s top telecom companies! Help customers with billing, roaming, and mobile issues while enjoying a competitive salary, monthly bonuses, and relocation support.
C2 level German — native or near-native fluency
B2 level English — for internal communication and training
Strong technical aptitude — confident navigating mobile and internet services
Experience in customer service or sales support is a plus
Excellent communication and problem-solving skills
Willing to relocate to Athens (relocation support provided)
Handle inbound calls and emails from German-speaking customers
Support clients with billing, PIN/PUK issues, roaming questions, and general connectivity issues
Assist with service renewals and promote additional products such as mobile security, TV, and internet
De...
Your Profile
C2 level German — native or near-native fluency
B2 level English — for internal communication and training
Strong technical aptitude — confident navigating mobile and internet services
Experience in customer service or sales support is a plus
Excellent communication and problem-solving skills
Willing to relocate to Athens (relocation support provided)
Your Responsibilities
Handle inbound calls and emails from German-speaking customers
Support clients with billing, PIN/PUK issues, roaming questions, and general connectivity issues
Assist with service renewals and promote additional products such as mobile security, TV, and internet
De...
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