Customer Service Representative - Entry Level

Cerro Wire LLC

Come join a team where People make the difference!As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Basic Function: Providing outstanding customer service to both internal and external customers. Processing and managing orders to ensure accuracy and the highest service levels. Communication within Customer Service Team, across departments and with customers in order to provide accurate and timely information.

Major Responsibilities / Activities:

Develop adequate understanding of Cerro Wire products and processes

Processing of EDI/House Account orders with speed and accuracy as well as cross-checking orders for other CSRs as needed

Managing customer orders for reps/customers

Order checking and maintenance