Job Description
Description We are looking for a Customer Service Representative to support customers from our Elk Grove Village, Illinois location in a fast-paced service environment. This Long-term Contract position is ideal for someone who brings strong communication skills, accuracy in order processing, and a customer-focused approach to every interaction. The person in this role will handle inbound inquiries, assist with quotes and billing questions, and provide dependable follow-up to help ensure a positive customer experience.
Responsibilities:
• Respond to incoming customer calls and messages with professionalism, providing timely support for product, service, and account-related questions.
• Process customer orders with a high level of accuracy, ensuring details are entered correctly and documentation is maintained.
• Prepare and share quotations based on customer requests, while clarifying pricing, availability, and related service information.
• Manage a mix of inbound ...
Responsibilities:
• Respond to incoming customer calls and messages with professionalism, providing timely support for product, service, and account-related questions.
• Process customer orders with a high level of accuracy, ensuring details are entered correctly and documentation is maintained.
• Prepare and share quotations based on customer requests, while clarifying pricing, availability, and related service information.
• Manage a mix of inbound ...
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