Customer Service Representative

Description

Position at Conair LLC Customer Service Representative (CSR) Mission Deliver service excellence to both internal and external customers by driving continuous process improvement and collaborating with IT to enhance systems and tools. The CSR role is essential to company success, supporting key functions from customer master data management in SAP to order processing, issue resolution, and returns. Position Summary Customer Service Representatives are responsible for processing customer purchase orders for assigned primary and backup accounts, submitted via email and EDI. The role requires ensuring data accuracy, coordinating across departments, and proactively resolving order and delivery issues. Key Responsibilities 

Process and manage customer purchase orders in SAP 

Ensure customer and material master data accuracy 

Partner with Sales & Marketing to resolve PO issues and optimize allocations 

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