Customer Service Representative - Dutch - Greece

Position: Customer Service Representative

Location: Remote, Greece

Work model: remote

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Handle all incoming contacts from the clients


• Develop your knowledge continuously to effectively answer customer queries and resolve potential issues


• Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc.


• Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information


• Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.

REQUIREMENTS:

• Native/fluent in Dutch & English (at least B2 level), both oral and written


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