Customer Service Representative

Our busy Manufacturing client are seeking a Customer Service Representative to join their busy and fast-paced customer support team.

Location: Dungannon Area

Type: Full-Time | Office Based

This role is ideal for an organised, customer-focused individual who enjoys problem-solving, building relationships, and delivering exceptional service.

Working closely with customers, suppliers, and internal departments, you will be responsible for managing enquiries, processing orders, resolving issues, and ensuring a high standard of customer support at all times.

Key Responsibilities

• Deliver exceptional customer service to a global customer base.
• Process customer orders, returns, and service requests accurately and efficiently.
• Manage customer enquiries relating to pricing, product availability, and order status.
• Monitor open orders and proactively follo...