Customer Service Representative

Join our team at Panda Waste and utilise your exceptional communication skills to deliver outstanding customer service. No prior experience is needed, as we welcome quick learners who are eager to develop their skills in a dynamic and supportive environment. As a vital part of our Customer Service team, you will act as a support to customers throughout their interactions with The Panda Group. Your exceptional communication skills will be essential in providing accurate information, resolving queries, and addressing customer concerns. Principal Accountabilities Utilise your excellent communication skills to answer incoming calls and direct them to the appropriate personnel. Engage with customers, both commercial and residential, in a professional and courteous manner, ensuring their satisfaction. Demonstrate your knowledge and attention to detail by providing accurate and comprehensive information about our organisation and services. Address customer service queries and complaints, coll...