Job Description

Job Description

JOB SUMMARY

  • The Customer Service Representative II (CSR II) position is an intermediate level role in the ADM Nutrition Customer Service organization, which is responsible for managing the customer order fulfilment process from order entry to delivery. This role reports to the Customer Service Team Lead for the Dubai Flavors facility.
  •  As one of the world’s largest nutrition companies, ADM unlocks the power of nature to provide ingredients and solutions for foods, beverages and supplements for people all around the world. The CSR II position plays a critical part in this process by working closely with Sales, Supply Chain, Operations, and Shipping teams to provide an industry leading customer experience.

    • PRIMARY RESPONSIBILITIES
     
    Customer Relationship Management:
  • Serve as the main point of contact for assigned customers.
  • Answer customer inquiries via email and phone.
  • Prepare...

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