Customer Service Representative

Begin your Composites One Career Today!

Position Overview

As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support. You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross‑functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations.

Key Responsibilities

Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships with customers and Team Members.

• Ensure timely and accurate order entry to achieve on‑time delivery for stocked and non‑stock items
• C...