Job Description

Customer Service Representative

(Customer service representative classified as an office specialist I)

Job description:

 

Company Summary: Our client is seeking an experienced an Office Specialist, responsible for inbound/outbound customer calls and giving excellent customer service, as well as coordinating various staff support/clerical operations for the Volusia County.

 

Position Summary: The ideal candidate must have at least two years of performing with great customer service, and time management skills.

 

Work hours: Monday ~ Friday, 8 am - 5 pm with 1 hour break


 

Responsibilities:

· Answers high-volume inbound customer calls, which typically inquire about payments, bills, and answering a variety of questions.

· Makes outbound calls....

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