Customer Service Representative (CSR)

Position Summary

Our Company is looking for a friendly and organized Customer Service Representative (CSR) to support our customers and distributors. This role focuses on simple, day-to-day customer support tasks to ensure smooth order processing and excellent service.

Key Responsibilities

• Answer customer emails and phone calls in a professional and timely manner
• Process orders and provide order updates
• Coordinate with internal departments to ensure on-time shipments
• Maintain accurate customer records in the system
• Assist distributors with product information and basic documentation
• Support general administrative tasks as needed

Qualifications

• High school diploma or equivalent
• Strong communication and organizational skills
• Basic computer skills (email, data entry, spreadsheets)
• Positive attitude and customer-focused mindset
• Ab...