Customer Service Representative - Croatian - Greece

Position: Customer Support Representative

Location: remote, Greece

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Respond promptly and professionally to incoming customer inquiries through various communication channels

• Research and identify effective solutions to resolve customer issues or concerns

• Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management

• Provide accurate and complete information using appropriate tools, systems, and procedures

• Maintain a high standard of customer service and contribute to a positive customer or partner experience

• Collaborate with internal teams to ensure seamless communication and issue resolution.

REQUIREMENTS:

• Fluent/native in Croatian with strong proficiency in both written and spo...