Job Description
Description
We are looking for a Customer Service Representative to join a growing real estate property and facilities management organization in Mooresville, North Carolina. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping customers, navigating operational details, and learning the systems behind an online service platform. In this role, you will support day-to-day customer interactions, contribute to process consistency, and work closely with internal teams to deliver a reliable and positive client experience.
Responsibilities:
• Respond to customer questions and concerns through phone and other support channels, providing timely and attentive assistance.
• Navigate platform tools and internal applications to research issues, complete updates, and support account-related requests.
• Diagnose service problems across connected systems and take appropriate action to resolve or escalate the...
We are looking for a Customer Service Representative to join a growing real estate property and facilities management organization in Mooresville, North Carolina. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping customers, navigating operational details, and learning the systems behind an online service platform. In this role, you will support day-to-day customer interactions, contribute to process consistency, and work closely with internal teams to deliver a reliable and positive client experience.
Responsibilities:
• Respond to customer questions and concerns through phone and other support channels, providing timely and attentive assistance.
• Navigate platform tools and internal applications to research issues, complete updates, and support account-related requests.
• Diagnose service problems across connected systems and take appropriate action to resolve or escalate the...
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